Incidents | Marcode Incidents reported on status page for Marcode https://status.marcode.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/4bf1c586e3e4fb4318889bceb8224586.png Incidents | Marcode https://status.marcode.ai/ en Marcode API recovered https://status.marcode.ai/ Tue, 07 Jul 2026 18:18:11 +0000 https://status.marcode.ai/#97f9bff05ef42cd267e96a37bf0052f6b25bb7fcb88a06571f865aebe69e0d80 Marcode API recovered Marcode API went down https://status.marcode.ai/ Tue, 07 Jul 2026 18:14:54 +0000 https://status.marcode.ai/#97f9bff05ef42cd267e96a37bf0052f6b25bb7fcb88a06571f865aebe69e0d80 Marcode API went down Marcode API recovered https://status.marcode.ai/ Tue, 07 Jul 2026 15:24:43 +0000 https://status.marcode.ai/#4021409917041a15d47881e2e07f83d5fc01ec6a80205471e5e15573362d9383 Marcode API recovered Marcode API went down https://status.marcode.ai/ Tue, 07 Jul 2026 15:17:54 +0000 https://status.marcode.ai/#4021409917041a15d47881e2e07f83d5fc01ec6a80205471e5e15573362d9383 Marcode API went down Marcode API recovered https://status.marcode.ai/ Tue, 30 Jun 2026 11:32:57 +0000 https://status.marcode.ai/#b1f144954700b74fc13ec70f1dc8325da50a56a3e88a8a70ef175ad35b9482b6 Marcode API recovered Marcode API went down https://status.marcode.ai/ Tue, 30 Jun 2026 11:27:53 +0000 https://status.marcode.ai/#b1f144954700b74fc13ec70f1dc8325da50a56a3e88a8a70ef175ad35b9482b6 Marcode API went down Marcode API recovered https://status.marcode.ai/ Mon, 29 Jun 2026 14:05:55 +0000 https://status.marcode.ai/#4bca2974f39a585a37c87af7a8eb3d48cb617204ca8e9ccc20956d78482680cb Marcode API recovered Marcode API went down https://status.marcode.ai/ Mon, 29 Jun 2026 14:00:51 +0000 https://status.marcode.ai/#4bca2974f39a585a37c87af7a8eb3d48cb617204ca8e9ccc20956d78482680cb Marcode API went down Marcode Autopilot recovered https://status.marcode.ai/ Wed, 24 Jun 2026 19:17:42 +0000 https://status.marcode.ai/#2403c56acb1fee26a25ce5e6666732a085e6bd830602d41ca8615a8d43922fce Marcode Autopilot recovered Marcode Autopilot went down https://status.marcode.ai/ Wed, 24 Jun 2026 19:11:18 +0000 https://status.marcode.ai/#2403c56acb1fee26a25ce5e6666732a085e6bd830602d41ca8615a8d43922fce Marcode Autopilot went down Intermittent outage https://status.marcode.ai/incident/769091 Tue, 18 Nov 2025 14:44:00 -0000 https://status.marcode.ai/incident/769091#812870dcc32afd7c5fa8f54e9527dddda59abf41252ce47a14b1cc8b7a478dd0 The incident at Cloudflare is reportedly resolved. All services are back online. Intermittent outage https://status.marcode.ai/incident/769091 Tue, 18 Nov 2025 11:56:00 -0000 https://status.marcode.ai/incident/769091#5be6b9faa714c247f4421641188bf2d63e614e6d5f95934e115ae4150e016050 There is an intermittent outage caused by downtime at our DNS provider, Cloudflare. We are monitoring the situation; System upgrade planned: Intermittent downtime of app is possible https://status.marcode.ai/incident/613553 Fri, 04 Jul 2025 08:30:00 -0000 https://status.marcode.ai/incident/613553#d981f728413efc01c9ae552fd27df72bbbec84a21c3f5e5fe5b4011478476386 On 4th July, we will be rolling out a large upgrade to our analytics system. We expect this to dramatically improve load times and allow us to build new data views faster, but it requires us to replace the analytics system in use completely. We expect to start the work for this at 9:30am BST and it may take up to 6 hours to complete - although we do not expect this to impact clients, intermittent downtime during this period is possible. In the event that we have not been successful by 3:30pm, the update will be rolled back and the system should be fully functional by 4pm. Reports of widespread outages in upstream service providers https://status.marcode.ai/incident/601883 Thu, 12 Jun 2025 18:37:00 -0000 https://status.marcode.ai/incident/601883#2d74305aee1814987d914ae87fce0f36970093a5cbeca7c4bf31a69c618f3401 Nothing is down - this is a preemptive notice: There are some reports of widespread outages across Google Cloud, Cloudflare, and AWS. Marcode is currently operational, but our service relies on these service providers. We will monitor the situation and update this page if any of our systems experience problems. Data systems upgrade https://status.marcode.ai/incident/546760 Mon, 21 Apr 2025 12:30:00 -0000 https://status.marcode.ai/incident/546760#deed27ae3424341220a544939e3ecb68606ded27a5c90d0826182265b83a4228 Maintenance completed Data systems upgrade https://status.marcode.ai/incident/546760 Mon, 21 Apr 2025 08:30:00 -0000 https://status.marcode.ai/incident/546760#24d2c026f1b9c80ad35fe020a772043e20f9e169d2e3cab0d25d5f475a0be8b6 The dashboard will be unavailable or intermittently available for up to 4 hours while we update a critical software package. There will be no data loss and data collection will continue as usual. API unavailable https://status.marcode.ai/incident/510974 Tue, 11 Feb 2025 11:15:00 -0000 https://status.marcode.ai/incident/510974#8e2591aa9ac8b502d3f8084ef7f5c2dcd949dc3f209a00949a138bbacb2ac992 The API is back online. API unavailable https://status.marcode.ai/incident/510974 Tue, 11 Feb 2025 10:58:00 -0000 https://status.marcode.ai/incident/510974#3d8dca969abf49f44a2fab6f63b3a39cacdbe6ab6e95879eaf5298e5df945b93 Our API is currently unavailable due to a database issue. We are working to resolve it. API Offline https://status.marcode.ai/incident/442131 Thu, 10 Oct 2024 01:01:00 -0000 https://status.marcode.ai/incident/442131#b4b184944c639460f1935bb8f9b53f1e7e3c327165b76bfd6f8f570559035d5a The API issue was identified and fixed. API Offline https://status.marcode.ai/incident/442131 Thu, 10 Oct 2024 00:49:00 -0000 https://status.marcode.ai/incident/442131#75b26d72e4aca8ac518d68e91180f069621c79e985c52a5c8bc09e516deaf2cf Our monitoring services have detected that the API is offline. We are currently investigating. Corruption of data https://status.marcode.ai/incident/348975 Mon, 01 Apr 2024 12:15:00 -0000 https://status.marcode.ai/incident/348975#fb14c08a2d4d5adbe1912a19d16b57db832d28df6e5f371a207132d65a33e5d7 We have confirmed that the data from the affected period is not recoverable. Micromanager services were unaffected by this downtime: The service received correct data throughout the period. Corruption of data https://status.marcode.ai/incident/348975 Mon, 01 Apr 2024 11:47:00 -0000 https://status.marcode.ai/incident/348975#2dc00b91fc81585f72a944b61f21c9f514c841346f88daf36ccb6bcedb9fa8f8 Data collection and analytics services have been restored. SERP data from the period of 2024-03-31T11:00:00Z to 2024-04-01T09:00:00Z is still missing from the interface. We are attempting to recover this, but it may not be possible Corruption of data https://status.marcode.ai/incident/348975 Mon, 01 Apr 2024 09:10:00 -0000 https://status.marcode.ai/incident/348975#5fc99dbd9cdc080b098ba8b9f0d6dd7e57b30b2297b17da4e70590d0a4d16141 We're investigating the corruption of SERP data from approx. 11:00 March 31st, 2024 until 09:00 April 1st. All systems are fully operational, however the data from this time period is unavailable.