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Resolved
Data querying unavailable
Sep 11, 2026 at 7:20am UTC
Affected services
Marcode API
Marcode Application
Marcode Autopilot
Resolved
Sep 11, 2026 at 9:30am UTC
A fix is now live and the system appears to be working correctly
Affected services
Marcode API
Marcode Application
Marcode Autopilot
Updated
Sep 11, 2026 at 8:48am UTC
The outage is caused by a failed data migration. A new migration is running and should complete at roughly 10:15 BST
Affected services
Marcode API
Marcode Application
Marcode Autopilot
Created
Sep 11, 2026 at 7:20am UTC
We're investigating the unavailability of data querying in the platform. A fix has been idenitified and is being developed. Data collection is unaffected.
Affected services
Marcode API
Marcode Application
Marcode Autopilot