Back to overview
Degraded

Corruption of data

Apr 01 at 10:10am BST
Affected services
Marcode API
Marcode Application

Resolved
Apr 01 at 01:15pm BST

We have confirmed that the data from the affected period is not recoverable.

Micromanager services were unaffected by this downtime: The service received correct data throughout the period.

Updated
Apr 01 at 12:47pm BST

Data collection and analytics services have been restored.

SERP data from the period of 2024-03-31T11:00:00Z to 2024-04-01T09:00:00Z is still missing from the interface. We are attempting to recover this, but it may not be possible

Created
Apr 01 at 10:10am BST

We're investigating the corruption of SERP data from approx. 11:00 March 31st, 2024 until 09:00 April 1st.

All systems are fully operational, however the data from this time period is unavailable.