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Maintenance

System upgrade planned: Intermittent downtime of app is possible

Jul 04 at 09:30am BST  –  Jul 04 at 12:26pm BST
Affected services
Marcode API
Marcode Application

Resolved
Jul 04 at 12:26pm BST

The planned upgrade appears to have been successful. We will continue to monitor the app to ensure it is running smoothly, but please reach out if you encounter any errors - alec@marcode.ai

Updated
Jul 04 at 11:36am BST

The update has been deployed and appears to be working as it should. We are monitoring performance and continue to deploy updates where we see errors.

Updated
Jul 04 at 09:58am BST

The planned maintenance is now starting.

Created
Jul 04 at 09:30am BST

On 4th July, we will be rolling out a large upgrade to our analytics system. We expect this to dramatically improve load times and allow us to build new data views faster, but it requires us to replace the analytics system in use completely.

We expect to start the work for this at 9:30am BST and it may take up to 6 hours to complete - although we do not expect this to impact clients, intermittent downtime during this period is possible.

In the event that we have not been successful by 3:30pm, the update will be rolled back and the system should be fully functional by 4pm.